Product Sales Specialist – Procedure Solutions

IMPACT YOU'LL MAKE:

• Serve as a trusted Procedure subject matter expert who helps Sales teams understand customer challenges, communicate solution value, and advance customer opportunities.
• Translate clinical workflows, product capabilities, and data quality insights into meaningful business, operational, and clinical value for provider organizations and healthcare stakeholders.
• Gather and share customer feedback, competitive observations, and emerging market needs to help improve product positioning, customer engagement, and sales effectiveness.

WHAT YOU'LL DO:

• Partner with Sales teams throughout the sales lifecycle as a product and clinical subject matter expert.
• Participate in customer meetings to understand business challenges, workflows, and use cases.
• Translate customer needs into solution recommendations aligned with IMO Health's Procedure offerings.
• Deliver engaging presentations, demonstrations, and solution discussions tailored to executive, clinical, operational, and technical audiences.
• Connect IMO Health's product capabilities to customer priorities, workflows, and desired outcomes.
• Present and explain data quality assessments, helping customers understand findings, implications, and opportunities for improvement.
• Collaborate with internal Data, Clinical, Mapping, Product, Marketing, and Sales teams to support customer opportunities and develop customer-facing materials.
• Build credibility and relationships with customer stakeholders throughout the evaluation and decision-making process.
• Support RFP/RFI responses, customer evaluations, and other activities that help advance sales opportunities.
• Represent IMO Health at customer meetings, webinars, conferences, and industry events.
• Share customer feedback, market observations, and competitive insights with internal teams.
• Develop and maintain knowledge of Epic workflows, healthcare technology, clinical operations, and market trends relevant to IMO Health's Procedure solutions.

WHAT YOU'LL NEED:

• 3+ years of experience in healthcare IT, healthcare technology, clinical operations, or the Epic ecosystem, with a strong understanding of healthcare workflows and clinical processes.
• Candidates with relevant clinical experience within a health system and Epic experience will also be considered.
• Ability to understand customer challenges and workflows and connect them to technology solutions.
• Ability to clearly articulate product capabilities, business value, and customer outcomes.
• Strong presentation, communication, and storytelling skills.
• Ability to adapt messaging for executive, clinical, operational, and technical audiences.
• Collaborative and consultative approach to working with customers and internal stakeholders.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Curiosity, initiative, and a willingness to develop deep expertise in IMO Health's products and capabilities.
• Ability to travel approximately 25%.

PREFERRED SKILLS:

• Experience working for Epic or supporting Epic implementations, optimization, or clinical workflows within a health system. 
• Experience with Epic modules such as Beaker, Radiant, or Lumens. 
• Experience collaborating with Product Management, Marketing, Data, Clinical, or other cross-functional teams. 
• Familiarity with laboratory, radiology, procedural, pharmacy, or broader clinical operations. 
• Experience in SaaS, healthcare technology, enterprise software, or complex solution environments. 
• Understanding of healthcare interoperability and clinical data environments.