Sr. Healthcare Data Quality Analyst

HOW YOU'LL WORK:

• This role reports into IMO Health’s analytics leadership and works closely with Sales, Customer Success, Product, and Data teams. 

• You’ll help shape a net‑new analytics support function, contributing not only through execution but also through process design and continuous improvement. 

• As the team grows, your scope and impact will expand across additional products and customer segments. 

WHAT YOU'LL DO:

Sales & Data Quality Analytics Support 

• Respond to repeatable data and analytics requests across IMO Health products using standardized, scalable processes 

• Partner with Sales leaders and Customer Engineers to shape compelling, insight-driven narratives for clients and prospects, going beyond data presentation to tell a clear story about business impact 

• Translate field-facing analytics needs into clear feedback and build requests for Product and Analytics teams 

Customer Success Reporting & Enablement 

• Deliver standardized adoption, usage, and ROI reporting for Customer Success teams, reducing reliance on ad hoc or highly technical workflows 

• Build, maintain, and update Power BI dashboards that support customer insights and success metrics 

• Help reduce bottlenecks by taking on dashboard updates and reporting work that would otherwise require advanced engineering or analytics resources 

• Contribute to training materials and documentation to enable self service analytics for CSMs and Sales partners 

Analytics Automation & Agent Support 

• Explore and support the use of agentic and automation tools to accelerate analytics delivery and presentation readiness 

• Partner with analytics leadership to identify opportunities where validated data outputs can be transformed into polished, branded client deliverables 

• Document opportunities for process improvement, automation, and efficiency as the function scales 

WHAT YOU'LL NEED:

• 5+ years of experience in analytics, reporting, or data roles, within healthcare or healthcare technology environments  

• Deep domain expertise in at least one of the following areas (required):  

• Revenue Cycle: Experience with healthcare revenue cycle workflows (e.g., coding, claims, billing, reimbursement), with the ability to interpret and clearly explain revenue-impacting data quality insights directly to clients and customer-facing teams 

• Clinical / Informatics: Experience with clinical data, informatics, population health, or clinical decision support (CDS), with the ability to translate clinically driven data quality insights into clear, client-ready explanations and recommendations 

• Hands-on experience building and maintaining dashboards in Power BI, Tableau, Looker, or similar tools  

• Working knowledge of SQL and/or Python for data analysis, validation, or exploratory analytics  

• Strong ability to translate complex data into clear insights for nontechnical, client-facing audiences  

• Experience supporting sales enablement, customer reporting, or ROI/adoption analytics  

• Strong attention to detail, organization, and documentation  

• Experience designing or supporting agentic or semiautomated analytics workflows (e.g., prompt-based analysis, report generation, insight packaging, or presentation automation) 

PREFERRED QUALIFICATIONS:

• Experience improving or operating within intake and request management processes (e.g., Salesforce or similar systems)  

• Clinical background or experience working closely with clinical stakeholders (e.g., clinicians, clinical informaticists, healthcare operations teams)  

• Domain experience supporting health system reporting, including areas such as:  

• Revenue cycle operations 

• Claims and denials analysis 

• Clinical coding workflows 

• Medical necessity review 

• Bonus: direct experience working with Epic health system data, including Clarity and/or Caboodle databases 

WHY IMO HEALTH:

Mission-driven work improving healthcare data quality and usability 

• High-impact role with direct exposure to Sales, Product, and Executive stakeholders 

• Opportunity to help build and scale new analytics capabilities from the ground up 

• Collaborative, values-driven culture that rewards curiosity, clarity, and smart execution